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How can we help?

We want to assure that you have the best experience possible. But we understand you might have some questions! Below we have common questions asked for purchasing, checking out, returning and more.

Help yourself.

If you seemed to lose your pass or email verification, simply look it up here:

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Common Questions

How do I access my items?

After you checkout, we will send you a link to your items by email and text message. This link will take you to your online pass. Your online pass is a mobile friendly website that has everything you will need.

What do I do if I lost the link to my pass?

Go here to request a new link to your pass:
https://app.bandwango.com/dashboard/request * All we need is the email address you used during checkout. A new link will immediately be sent by email and text message.

Why can't I find all my items in my pass?

All items expire after a certain amount of time if they are not used. Once they expire, they are eventually removed from your pass.

Still Need Help?
Reach out!
Email: support@bandwango.com
Phone: (888) 921-5333
Text: (888) 921-5333
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  • Terms & Conditions

© 2021 VISIT DENVER, All Rights Reserved

Terms & Conditions, Privacy Policy, Refund Policy

Terms & Conditions

Check each attraction for hours. Note that many museums are closed Mondays.
Restrictions may apply, the Mile High Culture Pass does not include admission for temporary surcharged exhibitions.
This pass is activated the first time it is scanned and will remain active for the number of consecutive days purchased.
One pass per person, limited to one (1) visitation at each participating attraction.
Must be redeemed in person. Not valid for online, phone reservations or on previous purchases.

Privacy Policy

Customer information is collected for the purpose of processing your order. This information is kept confidential and is not shared. During checkout, we may ask you if you would like to receive marketing communications. If you opt-in, you will receive communications according to what you opted into.

Refund Policy

No Refunds.

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