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How do I access my items?
After you checkout, we will send you a link to your items by email and text message. This link will take you to your online pass. Your online pass is a mobile friendly website that has everything you will need.How can I print my passes?
With most passes, we will send a link to a "Print-at-Home" page in your receipt email. From there, you can print your passes.If you have lost your receipt email, you can request a new one here:
https://app.bandwango.com/dashboard/request
What do I do if I lost the link to my pass?
Go here to request a new link to your pass:https://app.bandwango.com/dashboard/request
* All we need is the email address you used during checkout. A new link will immediately be sent by email and text message.
Why can't I find all my items in my pass?
All items expire after a certain amount of time if they are not used. Once they expire, they are eventually removed from your pass.Still need help?
Feel free to contact us for further help.Email: support@bandwango.com
Phone: (888) 921-5333
Text: (888) 921-5333